No ads or pop-ups, you only need the order number.
Track orders worldwide
Wherever and wherever the package was sent - China (CN), Europe (EU), or other countries. Track packages from AliExpress in an easy way.
Fast and qualitative
No need to wait a minute for a result to see your package info. Our algorithm quickly finds all the information you need.
All major mail services
We check all major postal services involved in shipping packages from AliExpress and Alibaba - Correos, Posti, Quivery, and others.
Convenient tracking
We love it when everything is in one place. Shop items and track parcels with our extension. All you need is a parcel number.
Synchronization between devices
Getting access to package delivery and tracking numbers across all your devices is easy - just create an account and sign in on each device.
Name your parcels
Lots of AliExpress orders and you're confused about that? We've got that covered. You can now rename each delivery by the name of the item.
How to track an order from AliExpress?
Answering the main questions about how to track orders from the main Chinese marketplace.
First you have to buy something
To send something, you have to buy something. After that, your AliExpress order will be processed by the system within 24 hours and transferred to the seller. At this stage, it is not yet possible to start track your order because there is no tracking number.
Seller is picking up your order
Once the seller receives your order, they will begin to prepare your package for shipping. Buyers should expect the standard processing time to be between 1 to 5 days, but low-priced items are usually processed within timeframe of 1 – 2 days In rare cases, your AliExpress parcel may be delayed due to being out of stock, no need to worry about this.
After that, the sender hands over your parcel to the delivery service.
The parcel is finally shipped
At this stage, the AliExpress parcel is given an order number. This is a unique alphanumeric code by which you can track your AliExpress shipment, wherever it may be. Along the way, your AliExpress parcel will visit different countries and sorting centers within them. In each of them, the staff of the centers will mark your parcel by a tracking number. And each time it will be changed its status.
As a rule, most sellers offer AliExpress standard shipping package.
Parcel delivered to destination country
This means that your AliExpress order has already arrived in your country and will soon be dispatched to customs, and after a successful inspection it will be picked up by your local postal service.
Sometimes customs clearance can be delayed, it depends on the price, weight and other factors of the parcel. Check with your country's customs office for more details.
The postal service will then deliver your AliExpress order by courier or to a postal branch. It depends on the internal rules of parcel delivery. But as a rule, cheap items have to be picked up yourself. To do this, just show the shipment track number to the postal employee.
What kind of problems can arise?
Over the years, AliExpress has developed a powerful order shipping system that is available to all sellers and incentivized to use it, so there are fewer and fewer problems each year. Below we'll list a few problems.
Meteorological problems. You can't foresee these things, so you just have to wait. At this point, the order is unfulfillable. Fortunately, it happens rarely and passes quickly.
Sale time. Postal services are under a lot of pressure in the days following a sale, which can negatively affect delivery times. Keep this in mind if you want to get your package on time.
Delays caused by the seller. Usually, sellers strive to send your order as quickly as possible, but sometimes things happen - lack of goods, business interruption, or other circumstances. In this case, you can request a refund.
Track items from AliExpress quickly and safely!
Get real-time information and schedule an estimated time to receive your order up-to-date.
You just need to download the Alitools browser extension and use our order track system. It's fast and convenient.
What if my AliExpress tracking number not found?
This often happens when the merchant has already assigned a tracking number to your order, but the postal service has not processed it. Wait 1-2 days and the information will be updated.
If after this time nothing has happened, then this is the reason to contact the seller or the support service of AliExpress, naming your order number.
I buy quite a lot and often on AliExpress. Is your service suitable for me?
More than suitable. Our extension is used by resellers and dropship customers. Moreover, for e-commerce, we specifically developed the possibility of giving each order a name, so that you know where they are and at what stage since there could be hundreds of orders.
My parcel has been in China for a long time. What to do?
The best option is to wait. At this stage, almost nothing can be done. Most parcels go to the big logistics centers in Hangzhou, Zhejiang, Yuhang and there they are waiting their turn for shipment.
These centers handle not only private parcels, but also medium-sized b2b shipments and parcels from other ecommerce platforms. In addition, invoices and other important documents are prepared for them. So delays can occur, but as a rule, they are quickly resolved. Afterward, your order will definitely arrive to purchaser.
I don't know or can't find my tracking number. Can you help me?
First, let's define what a tracking number is. It is a numerical and alphabetic unique code that is assigned to all postal parcels in the world. What to do if you do not know where your tracking number is or simply can not find it?
1. The tracking number may not have been assigned yet. This is normal if you made the purchase less than 5 days ago. Please wait a little longer.
2. The easiest option is to look on the order page. There you can also check the delivery status and copy the tracking number.
3. The seller forgot to update the status of your parcel. It's rare, but it happens. If it's been 10 days since your purchase, and you still don't have a tracking number, then contact the seller directly.
4. If you selected the cheapest shipping, this may not have its own tracking number. Why? Tagging and scanning costs extra, which is not an option for cheap shipping. It is better to choose a little more expensive, but with tracking.
So, the tracking number is found, go-ahead and paste it in the tracking bar and wait for the results.
We use cookies for the correct operation of the service. Click here if you do not agree or want to know more.